Linkserve Vacancies for Head Customer Service

Linkserve Limited requires the following for immediate employment:

Head Customer Service      (ref: HCS 016 Location: Lagos)

Job Description:

• Developing and achieving performance goals (long/short term) and objectives in order to achieve customer promise expectations.
• Manage and ensure resolution of customer complaints and work towards non-repetition of the same issues based on quality of service and expected level of service.
• Measure the performance and acceptance of customer service delivery and implement changes to advance customer understanding and use of service and product.

• Follow up on every client that called in for support, re-opening unsatisfactorily resolved issues and monitor progress to a complete and satisfactory resolution.

• Present to management periodic statistics and report on total number of renewals, total number of reported problems, total number of closed and pending issues.

Requirements

• A relevant degree in public or business administration or in human resources management

• Minimum of six (6) years working experience in customer service management or related activities.

• Outstanding diplomacy that will consistently produce win-win results for the customer and the company.

• Good knowledge of computer use as well as good interpersonal and communication skills.

• Ability to deal patiently with complaints and to remain courteous when faced with difficult people.

• Absolute passion for ensuring great customer service experience with every customer.

• Good leadership  skills and ability to create ideas to ameliorate customer service standards.

Web Design Administrator   (Ref: WDA 017, Location: Lagos)

Job description

• Design and maintain corporate and brand websites.

• Update websites with appropriate news of all corporate and brand events.

•  Manage the organisation’s intranet as well as other online-based communication and operational applications.

Requirement

• A relevant degree or certificate in related discipline.

• A minimum of two (2) years experience in website development  and management

• Creative ability and inter-personal skills

• Proven record of website design, execution and management.

• Good command of English both in spoken and written.

Method of Application

Only qualified persons should apply with their detailed curriculum vitae along with a one (1) page covering letter to jobs@linkserve.net with the appropriate Ref codes as subject title.

Churchgate Group Requires Civil and Structural Engineers

The Churchgate group has become one of Nigeria’s premier conglomerates and has been a leading force of corporate activity for the past 40 years. The Group has always reflected the spirit of the times; our initial focus in the 60's and the 70's was in manufacturing and in trading, areas where we achieved pre-eminent positions. With the emergence of new growth segments in the 80's, we ventured into the banking and finance arena. Our latest foray has been in real estate development, which is likely to become one of the key focus areas for the group.
CHURCHGATE require for immediate employment the following

Civil and Structural Engineers

• Design review, technical support, coordination & implementation of the structural and civil design works associated with each of the individual design packages and related design coordination activities.

Qualification:

• BSCE
• Minimum of 5 years experience (High Rise Building)

ELECTRICAL ENGINEER

• Experience in electrical installation including substation, power, lighting, cabling, wiring, and grounding and an understanding of installation specifications and ability to conduct demand load specification.  

 Qualification:

• BSEE
• Minimum of 5 years experience (High Rise Building)

MECHANICAL ENGINEER

• Technical support, coordination and implementation of the mechanical, HVAC, plumbing and fire
• Protection design works associated with each of the individual design packages and related design coordination activities.

Qualification:

• BSME
• Minimum of 5 years experience (High Rise Building)

GENERAL FOREMAN

• Applies engineering acumen and construction expertise to plan and design, oversee the construction and maintenance of structures and facilities, works under the leadership of an engineer.

Qualification:

• Minimum of five years experience (High Rise Building)

CHARGE HAND

• Applies acumen, oversee the construction and maintenance of structures and facilities, works under the leadership of foreman.

Qualification:

• Minimum of three years experience (High Rise Building)

OFFICE CLERK

• Proficient in using Windows Office (e.g. MS Excel, MS Word, Adobe Acrobat & MS PowerPoint);
• Proficient in documentation works including data entry, filing, photocopying, faxing, etc.

Qualification:

• Minimum of two years experience

METHOD OF APPLICATION

Qualified candidates should please send their CV to wtc.abuja@churchgate.com.